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Privacy policy

Privacy policy Thilo
Version 0.2
This page was last modified on 11-05-2018

We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of Thilo. You should be aware that Thilo is not responsible for the privacy policies of other sites and sources. By using this website you accept the privacy policy.

Thilo respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Our use of collected data

Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of Thilo or those of a third party. We will not combine this information with other personal information we have.

Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Thilo or those of a third party. We will not combine this information with other personal information we have.

Cookies
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to Thilo's own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

Purposes
We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your consent in advance.

Third parties
The information is not shared with third parties with the exception of web applications that we use for the benefit of our web shop. This includes the WebwinkelKeur brand; reviews system and send companies. This data will only be used for the purpose of the application in question and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Choices for personal data
We offer all visitors the opportunity to view, change, or delete all personal information that is provided to us at the moment.

Customize / unsubscribe newsletter service
At the bottom of each mailing you will find the possibility to change your details or to unsubscribe.

Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.

Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Which data is stored by whom

Our webshop was developed by Lightspeed BV, all data is stored and secured on the recruiters of Lightspeed BV
Data that Lightspeed stores are:

  • First name Last Name
  • Contact details (e- mail address , home address , telephone number)
  • Language
  • Sex
  • Date of birth
  • IP address
  • Location data
  • Citizen service number
  • Bank details

If you place an order through our webshop, part of the above data will be downloaded to our internal system.
These are kept by us, these are only used to follow orders and inform you about the shipment or questions about your order.
The data we store are:

  • First name Last Name
  • Contact details (e- mail address , home address , telephone number)
  • Location data
  • order number
  • tracking code

This information will be transferred by us to the shipping service that will be able to transport the goods ordered from you from us to you.
And uses this data for this and will keep it on their systems.

 

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

Thilo
Sint-rochusstraat 6a, 2100 Deurne (Belgium)
+32 (0) 3 337.23.61
info@thilo.be

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